What payment methods are accepted at Sarah Ali Pharmacy?
We accept credit cards (Visa and MasterCard), as well as digital payments such as Apple Pay, Google Pay, and Tabby
Can I return or exchange a product?
Yes, products can be returned or exchanged within 7 days of receipt, provided they are unused and in their original condition. Please refer to our سياسية الاستراجاع page for more details
How long does delivery take within the UAE?
Orders are usually delivered within 1 to 3 business days across the UAE
Can I cancel my order after it's been confirmed?
Yes, orders can be cancelled within 24 hours of confirmation. If the order has already been shipped, it will be handled as a return request
Are the products on the website genuine and licensed?
Yes, all products listed on our website are 100% genuine and licensed by the official health authorities in the UAE