سياسة الخصوصية

Effective Date: 29/07/2024

At Sarah Ali Pharmacy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

قد نقوم بجمع الأنواع التالية من المعلومات:

• معلومات شخصية: Such as name, email, phone number, and delivery address when placing an order or contacting us.
• معلومات الدفع: Credit/debit card details during checkout, which are processed securely by our third-party payment gateway. Note: We do not store any card details on our servers.
• Order History: Including details of your previous purchases.
• بيانات الاستخدام: IP address, browser type, session activity, and pages visited to improve website functionality.

2. How We Use Your Information

• To process your transactions and deliver your orders.
• To provide support and customer service.
• To send order-related communications (e.g. confirmations, shipping updates).
• To improve our website, services, and customer experience.

3. Disclosure of Information

We do not sell, share, rent, or lease any personal or card information to third parties, except:

• To third-party service providers for payment processing and shipping.
• As required by law, legal process, or government request.
• In connection with a business transfer such as a merger or acquisition.

4. Credit/Debit Card and Data Security

• All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
• SarahAliPharmacy.ae will not pass any debit/credit card details to third parties.
• We implement strict security measures (firewalls, encryption, secure socket layers) to protect your data.
• However, no method of transmission over the internet is completely secure. We cannot guarantee the security of information shared online.

5. External Links

SarahAliPharmacy.ae is not responsible for the privacy policies or content of third-party websites linked on our platform. If you provide information to such third-party websites, their policies will apply.

6. Cookies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can control cookie settings via your browser preferences.

7. Your Rights

• Right to access, correct, or delete your personal information.
• Right to opt-out of marketing communications by clicking the “unsubscribe” link in emails.

8. Policy Updates

This Privacy Policy may be updated periodically. All changes will be posted on this page with the revised effective date. Continued use of the website signifies acceptance of the updated terms.

9. Contact Us

• بريد إلكتروني: contact@sarahalipharmacy.ae
• هاتف: +971 56 989 0778

Note: This Privacy Policy applies to all products and categories offered on our website, including medications, personal care, beauty products, and health devices.